How Booking.com drives efficient construction and building management with BIMcollab’s CDE

Delivering a state-of-the-art office is a complex challenge. For projects of this scale, success depends on data consistency, collaboration, and control. For Booking.com, this was made possible through BIM and a Common Data Environment (CDE). 

During the realization phase of Booking.com’s new Amsterdam headquarters, contractor Züblin selected BIMcollab’s Common Data Environment (previously BIMcollab Twin) to streamline project communication and document management. Now that the building is operational, the same environment continues to deliver value, supporting Booking.com in efficient maintenance and facility management. 

We spoke with Joran Lise, Contract Manager Hard Services, responsible for maintenance and building technology at the headquarters. He shared how BIMcollab’s CDE ensures reliable data, insight, and control throughout the management process. 

Building Information Modeling (BIM) enables teams to collaborate through a shared digital representation of a building’s physical and functional characteristics. When paired with a Common Data Environment, that collaboration extends seamlessly across disciplines and project phases, ensuring data integrity from design to operation. 

BIMcollab’s CDE provides the digital foundation for this integrated workflow, structuring all building data in one secure, connected environment. 

During construction, the CDE proved essential in maintaining alignment between architects, engineers, contractors, and stakeholders. Teams could easily share and update information in real time, improving communication and coordination across all disciplines. 

Conflicts and design issues were identified early, avoiding delays and cost overruns. More than 12,000 project documents were tracked and validated using automated workflows — all accessible 24/7 from any device. 

Following this success, Booking.com extended the use of BIMcollab’s CDE into the management phase of the building. All information required for operations and maintenance is now organized within the same environment, ensuring a single source of truth for every stakeholder. 

“In cooperation with our contracted maintenance partners, we have spent several sessions exploring the benefits of drawing management in BIM,” says Joran Lise. 
“The possibility offered by the Common Data Environment to link all information from the DMS down to object level, rooms, and floors in the BIM model makes finding and managing information highly efficient!” 

With over 65,000 m² of technical installations, the ability to track changes in real time and link them to work orders ensures consistency and traceability across all maintenance activities. 

“We expect great benefits from using the Common Data Environment in the management phase,” Joran adds. “By linking work orders to drawing changes, we maintain full oversight. The ability to add and organize drawings without modifying source files keeps everything structured and traceable.” 

The original BIM model from construction was reprocessed into a digital twin, forming the foundation for the CDE in the management phase. 

“We have frozen the as-built file as situation-0 and a derivative of it is now used for the management phase. This allows us to return to the starting point at any time — an invaluable archive,” explains Joran. 

This environment consolidates all relevant documents and model data, supporting precise, proactive maintenance and repair work.